Privacy policy

Last updated: [DATE]

Who we are

ChaseUp is operated by [LEGAL ENTITY NAME], ABN [ABN], of [ADDRESS] (“we”, “us”). This policy explains how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Account details: your name, email address, business name, ABN and logo.
• Your clients' details that you enter: names, email addresses, phone numbers, invoices.
• Usage data: email opens and clicks on reminders, log data, device and browser type.
• Payment data is handled by Stripe. We never see or store full card numbers.

How we use it

To provide the service (sending reminders and invoices on your behalf), to bill you, to provide support, to keep the service secure, and to improve it. [DESCRIBE ANY MARKETING USE.]

Who we share it with

Service providers who help us run ChaseUp: Supabase (database hosting), Vercel (web hosting), Resend (email delivery), Stripe (payments), [Twilio (SMS)], [AI PROVIDER (reminder drafts)]. Some of these store data outside Australia, including in the United States. [LIST LOCATIONS.]

Your clients' information

When you add a client, you're responsible for having a lawful basis to contact them about money they owe you. We process their information only on your instructions.

Access, correction and deletion

You can export or delete your data from your account settings at any time, or email [PRIVACY EMAIL]. If you're unhappy with how we've handled your information, contact us first; you can also complain to the Office of the Australian Information Commissioner (OAIC).

Security

Data is encrypted in transit and at rest, and access is restricted so each business can only ever see its own data. [ADD DETAILS.]

Contact

[PRIVACY EMAIL] · [ADDRESS]